Go smell the flowers

Stepping off the fast paced corporate treadmill, Jim & Emma resigned their jobs and decided to go on a tour of the great outdoors. This turned into a life changing experience allowing them to reflect upon themselves and think about their life. Now back to full time jobs in Dubai, they have put together a website, GoSmellTheFlowers.com, and are writing a book about their experience.

Jim & Emma

Hearing them and knowing how many out there are trapped in the rat race, Flora2000, tied up with GoSmellTheFlowers.com to encourage people to send in their life changing experiences. We will give 1 year of flowers, a bouquet a month, delivered anywhere in the world, to the whomever sends in the best story by the end of 2007.

Click on the GoSmellTheFlowers.com logo below to visit the site and hear Jim & Emma’s story as well as send in yours.

go-smell-the-flowers-logo.jpg

All hands on deck

As the big V approaches and customers flock us for delivering their orders, all 60+ members of Team Flora2000 attend customer service stations to ensure round the clock staffing and service. Its a great experience for all of us attending the frontlines, touching customers and being close to their expectations and issues. Many of us, especially in senior management, look forward to this week because its a great learning experience for us.

We at Flora2000 place the highest emphasis on customer stasifaction, and no better opportunity for us to prove how passionate we are about customer satisfaction than this week. We have carefully planned out every step from product placement to order delivery and customer service to ensure that everyone who places their faith in us to deliver their feelings is glowing with happiness.

Mark and Andrew

Mark and Andrew are third generation flower growers and shippers working with Flora2000 for over 4 years. Their flowers are grown in the Canadian border region just next to picturesque Lake Erie and shipped direct to customers in Canada & the US. Here is a picture of them in their greenhouse with the latest crop of Gerberas. Hundreds of staff are involved in this process which includes planting, watering, pruning, harvesting, packaging and shipping. Computer systems and environmental control systems are heavily utilized ensuring only the best quality flowers meet customers. With Valentine’s Day approaching they and their team are working overtime to ensure that flowers are harvested in time, packed and dispatched in time for this extremely busy and important day. All the best guys…

MarkAndrew

Flora2000 best value for Valentine’s

For Valentine’s day, I did a quick comparison of our floral bouquets in the US & Canda with ProFlowers, 1800Flowers and FTD. It came as no surprsie that we offer better value than they do. Our secret, we don’t have hidden costs such as extra for vase, taxes and delivery surcharges. See for yourself:

Comp analysis

CNBC Interview

CNBC India interviewed me on Flora2000 and how we’re the world’s 1st overseas flower delivery specialist. Will try and get a video of the Interview and post it here

CNBC

June & Royston visit Flora2000

Our delivering florists in Singapore, June & Royston paid us a visit last month…Royston is a 3rd generation florist and is much acclaimed for his wonderful designs. We have been working together for 6 years and its been a real pleasure for us.

We were both excited about how much easier it is for our customers to order online, where they can get to see the flowers they are ordering and also receive immediate confirmation upon delivery. Singapore being a very technologically advanced country with high mobile penetration is also looking for ways to place orders through mobiles…something to work on in 2007.

RoystonJune

What makes us tick…

Dear Flora2000,
Your team and all the good networking with all kinds of florists that you guys have established all around the world made my Christmas! I wanted to do something special this year and send flowers to all my family and friends around the world, and I would’ve not been able to accomplish that without you. The tears in my grandmother’s eyes, the smile on my friend’s face, the excitement and the surprise that warmed up the hearts of the ones I love, is exactly what I needed from this season. Thank you so much for helping me get that! With your prompt service, with your quality of the product and the little things like having somebody handwrite my message , that even if it’s not mine, makes it so much more personal than a print out, your company accomplished to win a customer for life in me. My family and friends are spread all around the world, and now I know that through you Flora2000, I can reach their hearts. Thank you again, from the very bottom of my soul!!!
Elena

Welcome to the Flora2000 blog

Hi, I’m Rehan yar Khan and I started Flora2000 seven years ago because I wanted to offer a better way to send flowers overseas. One by one I have built a network of expert florists so that now Flora2000.com offers delivery in over 150 countries. In addition I built strong IT systems and put together an experienced and passionate team. Today, I am proud to say that we offer the highest standard in overseas flower delivery.

Successfully sending flowers overseas requires in-depth knowledge of the country in which you are delivering. Each country has its own flowers, holidays, festivals, climate and seasons, address variations, service level and communications systems. However, most people who send flowers to friends and family overseas are unaware of these. This is where I and my team come in. Our thorough knowledge of each country and its flower-giving customs guides the order to the recipient and ensures smiles.

The aim of this Blog is to let our friends and customers know a bit more about us and about flower giving. I also hope to encourage you, our customers, to engage in an open dialogue about our products and services and about how we can improve. So please go ahead and send us your comments.

Till next time…